Supervisor Advanced Pathway

Bundle Description 

Learners on this pathway are preparing for supervisory roles by emphasizing effective communication and listening skills, leadership in meetings, creativity, team-building, problem-solving abilities, and fostering diverse, equitable, and safe workplaces. They will be able to identify reasons for conflict and understand the effects of negative conflict. Additionally, learners will describe workplace violence, recognize areas where it is more likely to occur, and list common triggers.

Bundle Objectives 

• List reasons for conflict and why they occur
• Describe successful collaboration and conflict resolution
• Identify six steps in the problem-solving process
• List common types of listening and define and describe a process for empathetic listening
• Describe workplace violence and identify where is likely to occur
• List common triggers and warning signs
• Understand the meaning and benefits of diversity, equity, and inclusion (DEI)
• Define Describe different types of workplace basis and identify strategies to overcome it
• Describe the relationship between DEI and safety

Requisite Knowledge: 

None